Freight forwarding is a service that coordinates and organizes the shipment of goods from one destination to another. We act as an intermediary between shippers and carriers, handling all aspects of logistics including documentation, customs clearance, warehousing, and transportation. Our team manages the entire supply chain process to ensure your cargo reaches its destination safely and efficiently.
We offer comprehensive freight forwarding services including air freight, sea freight, and land transportation. Our services cover international shipping, customs clearance, warehousing, distribution, express delivery, and end-to-end logistics solutions. We handle shipments of all sizes, from small packages to large containers, ensuring cost-effective and timely delivery.
Shipping times vary depending on the destination, shipping method, and customs processing. Air freight typically takes 3-7 business days for international deliveries, while sea freight can take 15-45 days depending on the route. Express delivery options are available for urgent shipments, with same-day or next-day delivery for select destinations. We provide real-time tracking so you can monitor your shipment throughout its journey.
Required documents typically include commercial invoice, packing list, bill of lading or airway bill, certificate of origin, import/export licenses (if applicable), insurance certificate, and any special permits or certificates required for specific goods. Our customs clearance experts will guide you through the documentation process and ensure all paperwork is properly completed and submitted to avoid delays.
Shipping costs are calculated based on several factors including the weight and dimensions of your shipment, the origin and destination, shipping method (air, sea, or land), insurance requirements, customs duties and taxes, and any special handling needs. We provide transparent pricing with detailed quotes before you commit. Contact us with your shipment details for an accurate cost estimate tailored to your specific needs.
Yes, we offer comprehensive cargo insurance to protect your shipments against loss, damage, or theft during transit. Insurance coverage can be tailored to your specific needs and the value of your goods. We recommend insurance for high-value shipments and can help you choose the appropriate coverage level. Our team will assist you in filing claims if any issues arise during shipping.
Yes, we have experience handling hazardous materials and restricted goods. However, these shipments require special documentation, permits, and compliance with international regulations. We work with certified carriers and follow strict safety protocols. Please inform us in advance about any hazardous or restricted items so we can ensure proper handling, documentation, and compliance with all applicable regulations.
In case of delays or damage, we immediately investigate the issue and keep you informed throughout the process. If you have insurance coverage, we assist you in filing a claim. For delays, we work with carriers to expedite delivery and provide alternative solutions when possible. Our customer service team is available 24/7 to address any concerns and ensure your shipment issues are resolved promptly.
Yes, we provide state-of-the-art warehousing facilities with advanced inventory management systems. Our distribution network ensures efficient storage, order fulfillment, and last-mile delivery services. We offer short-term and long-term storage solutions, cross-docking, pick and pack services, and can integrate with your supply chain management systems for seamless operations.
We provide real-time tracking for all shipments through our online portal and mobile app. You will receive a tracking number once your shipment is processed, which you can use to monitor its status 24/7. Our tracking system shows the current location, estimated delivery date, and any updates or delays. You can also receive email or SMS notifications for important status changes.
